Warranty & Repairs

FOR ALL PRODUCTS

  • All Alluressories jewelry is guaranteed for 12 months warranty from original purchase date, you may bring the products and related invoice to any retail shop in Hong Kong for maintenance under your 12 months warranty.
  • Repair charges may be applied to fair wear and tear, accidental damage or misuse items. We offer a repair service whose pricing policy is available upon request by examined the product.
  • All Alluressories jewelry is hand polished and finished with 925 Sterling silver except where specified and all our gold is 18 carat.  All diamonds and precious stones are hand selected for purity and colour.  For 18 carat jewellery we use GVS1 diamonds which are described as "Fine White" in appearance. To keep your jewelry looking its best please follow our Jewelry Care instructions. If your jewelry does become tarnished, please return your item to us and we will repair this under your 12 months warranty. If you are outside of the warranty we are still able to offer you our repair service for your jewelry with a repair charge.
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